Student FAQ
Before You Start
Admissions
Registration
Current Students
Select a category to view answers to frequently asked questions.
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What are the beginning
DATES for online courses?
WSU Online courses run on the semester schedule.
Online course materials become available on the
first day of class (generally the first day of
the semester. If a course has a starting date
that is NOT the first day of the semester, the
course materials will become available on that
starting date.) Courses end on the same date as
coursework for the semester ends. Final
testing may occur after this date.
Click here to see the semester start dates.
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What are hybrid, enhanced, independent study, and online courses?
Weber State University offers a variety of courses
in a variety of formats to better suit your needs.
Campus
Courses offered "in person" at Weber State University, the Davis
campus, at several WSU center’s, and designated local high schools.
Online
Courses that are completely on the web. No in person meetings of the class are
required. Accommodations are made for labs, presentations or other course requirements
that are usually done in person.
Hybrid
Courses that meet "in person," but have a significant portion of the course online.
Some face to face meetings may be substituted for online work time. (Example:
Two weeks in class, one week online, two weeks in class, one week online.)
Enhanced Courses
Courses that meet "in person," but have assignments, discussions, or other activities
that utilize the online course system.
Contract Training
Courses that are offered to professionals
seeking additional certification or skills.
Independent Study
Sometimes called "Correspondence" courses. These
paper and pencil based courses are available for
students at a distance.
Hybrid Independent Study
Paper and pencil based courses that have some
components that are web-based.
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What DEGREES/PROGRAMS does WSU Online offer?
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How does WSU online work? (Sample course access)
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How do APICS courses work?
APICS courses are offered through WSU Online. Each course
offers 2 semester hours of upper division college credit from
the Manufacturing Engineering Technology Department (MFET). For
more information on how the courses work, go to
weber.edu/ce/pd/apics.
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How much does it COST to take an online course?
Costs for WSU Online courses
are as follows: For
students who are Utah
residents costs are
determined by the same
resident
tuition
and fee schedule used for campus courses.
For students living in
Utah who are not Utah
residents costs are
determined by the same
non-resident
tuition
and fee schedule used for campus courses.
Students living outside
Utah who are not Utah residents and are not
taking additional courses on campus may be assigned
to the Online Campus.
With this designation tuition for
online courses is determined on a "per credit
hour"
basis. To be assigned to the Online Campus, students
must contact the
Continuing Education
registration office. For tuition prices, please go to
http://wsuonline.weber.edu/students/Costs.asp.
Some courses add
an additional fee for labs or technology to the
regular tuition. These fees must be paid before you
are considered a "paid" student. If fees are not
paid, you may be prohibited from registering for the
next semester, or you may not be able to receive
your diploma or transcripts.
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Do I need to be ADMITTED to WSU to take an online course?
All WSU Online students are students of Weber State University and
must be admitted as such.
For
admissions information and instructions go to
http://weber.edu/admissions
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How much does it COST to taken an online course?
Costs for WSU Online courses
are as follows: For
students who are Utah
residents costs are
determined by the same
resident
tuition
and fee schedule used for campus courses.
For students living in
Utah who are not Utah
residents costs are
determined by the same
non-resident
tuition
and fee schedule used for campus courses.
Students living outside
Utah who are not Utah residents and are not
taking additional courses on campus may be assigned
to the Online Campus.
With this designation tuition for
online courses is determined on a "per credit
hour"
basis. To be assigned to the Online Campus, students
must contact the
Continuing Education
registration office. For tuition prices, please go to
http://wsuonline.weber.edu/students/Costs.asp.
Some courses add
an additional fee for labs or technology to the
regular tuition. These fees must be paid before you
are considered a "paid" student. If fees are not
paid, you may be prohibited from registering for the
next semester, or you may not be able to receive
your diploma or transcripts.
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Can I access the SYLLABUS before I register so I know what ot expect?
Many of the Instructors for online courses have given permission for
a sample syllabus to be posted. These are attached to the course
descriptions on the WSU Online registration pages, and are also
available at
http://wsuonline.weber.edu/registrar/Syllabus/default.htm.
For courses other than those listed on the syllabus page, you must
contact the Instructor.
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What are the beginning and ending DATES for online courses?
WSU Online courses run on the
semester schedule. Online course materials become
available on the first day of class (generally the
first day of the semester. If a course has a
starting date that is NOT the first day of the
semester, the course materials will become available
on that starting date.) Courses end on the same date
as coursework for the semester ends. Final testing
may occur after this date.
Click here to see the semester start dates.
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How do I get FINANCIAL AID?
Financial aid for students taking
online courses is the same as for students taking
regular courses. Visit the
financial aid website for more information on
how to obtain financial aid.
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How do I PAY TUITON and FEES?
Students may pay Tuition and Fees online, in person, or by mail.
Bills are mailed to students who register during the Early Registration
period. Students who register closer to the beginning of the semester
do not receive a bill, but tuition payments must still be made by
the deadlines posted online and in the class schedule. **To find out
how much you owe, log in to your eWeber account using your Wildcat
Username and password and then go to the Student Services Tab. Click
the 'View/Pay Tuition and Fees' link on the left in the Tuition and
Fees Channel.
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How do I REGISTER for online courses?
Registration for online
courses occurs at the same
time as registration for
on-campus courses. Degree
programs may require an
additional application
process and/or completion of
a set of pre-requisite
courses before you are
allowed to take major
courses. This is called
Advanced Standing.
Students are assigned a
"Registration Appointment"
time based on the number of
credit hours completed. You
may not register prior to
your appointment time and
you have 24 hours after the
appointed time to complete
your registration before you
are blocked to give other
students their chance to
register.
If a class you want is
"closed" (filled) when it is
your turn to register you
may contact the Instructor
or department offering the
course to request a spot on
the waiting list (or to be
allowed to register) or
select a different
course/instructor. You may
also want to check the
registration system again
periodically during the
"open" registration period
to see if any students have
dropped the course you want.
If a space has opened up,
you may register for it and
drop one of your other
courses, if desired.
Pre-requisites
Pre-requisites are
courses that need to be
taken to provide a
foundation for more advanced
coursework. These courses
may be filled by taking the
listed course(s), placement
testing, or transfer
courses. If you need a
course for which there is a
pre-requisite and you
believe that you have the
necessary transfer course or
experience, you may discuss
a waiver of the requirement
with the Instructor or
department offering the
course.
Placement testing
Placement testing is a
way to ensure that you are
beginning a series of
courses at the appropriate
level. Placement testing for
Math and English is
initially completed by the
ACT for students entering
Weber State from high
school. All students may
complete the COMPASS exam at
the Testing Center in the
Student Services Center to
ensure their placement in
Math and/or English is at
the appropriate level.
CLEP/challenge testing
Students may elect to
take the CLEP tests for
General Education credit.
See
http://weber.edu/testingcenter/clep.htm
for tests available and the
areas in which they apply.
Many departments also allow
opportunities to test out of
course requirements for life
experience/knowledge. See
your major department for
information on how to
qualify for this type of
testing.
How to register
Registration may be done
online through the eWeber
portal, in person, or (in
some cases) on the
telephone.
Online Registration
Online registration is as
follows:
- Login into eWeber
- Go to the Student Services
Tab
- Click on the Link Register
Add/Drop
- Select the Semester that
you will be registering for.
(Normally only one semester
is available at a time)
- Search for your courses
Further instructions can be
found at
http://departments.weber.edu/registrar/registrationhelps.htm
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How do I GET my BOOKS?
Books and materials for WSU
Online courses may be
ordered online from the
bookstore at
http://bookstore.weber.edu
or in person at the main
campus or Davis Campus
bookstores. Remember that
delivery of ordered items
may take a couple of weeks,
so order your books early.
(Bookstore has their own
schedule for making each
semester’s list of books
available. WSU Online has no
control over this schedule.)
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How do I LOG IN to EMAIL?
This depends on the email
service that you are using.
Faculty and staff use the
Groupwise email system (johndoe@weber.edu)
and should log in using the
client or at
http://groupwise.weber.edu.
Students may use the Wildcat
Mail system (WaldoWildcat@mail.weber.edu)
and can access it by going
to
https://mail.weber.edu.
In either case you will use
your wildcat username to log
in.
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Student Needs
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When can I Access my course?
WSU Online courses run on
the semester schedule.
Online course materials
become available on the
first day of class
(generally the first day of
the semester. If a course
has a starting date that is
NOT the first day of the
semester, the course
materials will become
available on that starting
date.) Courses end on the
same date as coursework for
the semester ends. Final
testing may occur after this
date. To access your online courses, log in
at
online.weber.edu.
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How does WSU online work? (Sample course access)
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How do I LOG IN to WSU Online?
You can log in directly to
WSU Online by going to
http://online.weber.edu
and using your Wildcat
Username and Password. You
can also log into the eWeber
portal and click on "My
Courses."
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What is the process of DROPPING a WSU Online course?
Before the semester begins
and for the first 1/5 of the
semester (3 weeks), WSU
Online courses may be
dropped online in the
Student Information and
Registration system located
in the eWeber Portal
( http://www.weber.edu).
After the 3rd week, students
must contact the
Registration Office to drop
individual courses until the
end of the 8th week (˝) of
the semester. If a course is
dropped between the 3rd and
8th weeks of the semester, a
"W" will appear on the
transcript. Dropping
individual courses is not
allowed after the 8th week
of the semester. However,
students may withdraw from
all courses in a semester
until the last day of
coursework (before finals)
by signing the complete
withdrawal form at the
Registration Office. (The
form must be signed to
ensure withdrawal.) If you
drop (withdraw from) all
your courses for the
semester by signing the
Withdrawal Form at the
Registration Office, a
notation – "Registered and
withdrew" will appear on
your transcript. You will
not receive grades for the
courses affected by this
withdrawal.
If you are on Financial
Aid – you were awarded your
assistance based on a
certain number of credit
hours for the semester. If
you add courses above 18 or
drop courses below 12
(generally) you must check
with the Financial Aid
Office to ensure that your
award or scholarship is not
affected by the change. If
you do not successfully
complete the number of
credit hours per semester
that your award was based on
you may jeopardize future
funding and must arrange
with the Financial Aid
Office to "make up" the
hours/courses or risk losing
your aid altogether.
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How do I take TESTS?
Tests for the majority of WSU
Online courses are administered through ChiTester –
a Web-based testing system. Students may be required
to take tests at one of the testing centers,
depending on how the test is set up by the
Instructor, or may be required to use a proctor.
Learn more about WSU Online testing.
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How do GRADES work?
Grades for online courses
are submitted at the end of
each semester. Passing
grades are D- and better.
However, English,
Mathematics, and major
requirement grade generally
must be a "C" or better.
If extenuating circumstances
exist, the Instructor and
student may agree to an
incomplete grade. When this
is agreed upon, the
Instructor submits a grade
of "I" and makes a written
agreement with the student
that the student will
complete all outstanding
assignments and tests by a
certain date (3 months to 1
year, generally). When the
work is complete, the
Instructor submits a "Change
of grade form" to the
Registration Office.
At times, the coursework
is extended over 2
semesters. When this occurs,
the Instructor will submit a
"T" grade at the end of the
first semester and the final
grade at the end of the
semester in which the course
is complete. A "T" grade is
a code for "in progress".
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How do I CHANGE my PERSONAL INFORMATION at WSU and WSU Online?
Students can change their
personal information by
going into the eWeber Portal
( http://www.weber.edu)
and selecting the Student
Services Tab and clicking on
the information that they
would like to change in the
Personal Profile channel.
The W# cannot be changed.
The preferred email is your
wildcat mail account if you
are a student or Groupwise
account if you are faculty
or staff. This information
can also be changed by
contacting the Admissions
office (801.626.6743 or
Admissions@weber.edu)
for students or by
contacting the HR department
(ext 6032 or
hr@weber.edu)
for faculty and staff.
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What are some TIPS for success?
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Email
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Technical Issues
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What are the HARDWARE (computer) REQUIREMENTS?
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What are the BROWSER and PLUGIN REQUIREMENTS?
Plugins are programs that
add functionality to web
browsers. Plugin
Requirements you may need
are
Flash,
Shockwave,
Adobe Acrobat,
Real Media Player,
QuickTime, and
Windows Media Player.
Please check your course
materials for which software
applications are needed. A
current browser is required.
We suggest Internet Explorer
6.0 or higher or Firefox
2.0.
You can upgrade your
Internet Explorer browser by
going to
http://www.microsoft.com/windows/ie/download/default.aspp
You can download Firefox
by going to
http://www.firefox.com.
Additional software
issues should be taken up
with the instructor or
textbook publisher. WSU
Online is unable to provide
additional/commercial
software for students. When
additional software is
required by the Instructor
or by the textbook
publisher, arrangements must
be made with them for access
to the software.
It is the responsibility
of each student to protect
his/her computer against
viruses transmitted through
the Internet. McAfee
Antivirus is available to
students through the eWeber
portal.
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I am unable to ACCESS Weber or WSU Online websites (the page cannot be displayed.) What can I do?
There is either a problem on
our side or with your
Internet Service Provider.
If the problem is WSU
related, an outage page will
appear when you attempt to
log in. When we know that
our site will be unavailable
at a specific date and time,
we send out an e-mail or
pop-up announcement to all
students and faculty
(another reason to keep your
e-mail address current). We
currently have a weekly
maintenance window which is
Sunday 2:00 am. – 10 am.
Please plan accordingly.
If the problem is with your
computer or Internet Service
Provider you should try
accessing the site using a
different computer (and
ISP), or check with your ISP
for problems on their side.
If they are not experiencing
problems, contact WSU Online
for more options at (801)
626-6499.
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What is an ISP?/ How do I CONNECT to the Internet?
An ISP is an Internet
Service Provider – a company
that offers access to the
World Web Web for a monthly
fee (generally about $19.95
for unlimited access). For
access to the Internet, you
will need to set up an
account with an Internet
service provider (ISP.
Unlimited dial-up Internet
access usually costs about
$19.95/month.
Check with some of the
local ISPs in your area and
national ISPs for a
comparison of rates.
Directory of Local ISPs
(Utah)
Directory of National ISPs
Some things to look for
in an ISP are:
- How many hours are
allowed for the monthly rate
(they most likely provide a
rate for unlimited hours,
which is good if you're
going to be online a lot)?
- Is technical support
provided as part of the
service or is there an
additional charge?
- Do e-mail accounts come
with the monthly service?
(How many?)
- How often is your service
down? Do you have a backup?
When it does go down, how
long is it usually down?
Sometimes, due to the way
AOL manages their servers
and services, there are
problems accessing WSU
Online courses using AOL. We
recommend that you use
Firefox 2.0 or higher or
Internet Explorer 6.5 or
higher as your browser even
though you may have the AOL
browser.
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